Service:
Skybox & Courier
Hey there,
Thank you so much for your interest in our skybox/courier service. We would be launching this new service VERY soon, so make sure to register for your account and stay tuned to our social media pages for the official launch date.
As a member you'll receive;
- FREE Membership
- FREE Delivery Nationwide
- Sign up concession (one time discount)
- Earn cash back toward future shipments
- Preferential rates on other Elite Cargeau services
Ready to come onboard?
Sign up for your free account today and experience an ELITE difference!
Frequently Asked Questions
Please reach us at info@elitecargeau.com if you cannot find an answer to your question.
Once you've successfully created you account online, you would receive an automated email with your assigned account number and the address for our Miami warehouse. Simple use this address with all e-commerce transactions.
Please check your junk/spam folder. If you do not find it there, please contact our member services at 235-6044 for further assistance.
Please contact member services and a representative would be happy to assist you.
Yes. We provide tracking throughout the entire process via our online dashboard. You would also receive periodic emails at various milestones.
You can, but pre-alerting your packages is not mandatory.
Yes, once we have received your package(s) you will receive and email asking you to submit your invoice(s). We highly recommend that you upload your invoice(s) to ensure that Customs officials does not over estimate the value of your package(s) resulting in higher taxes being charged.
Yes, personal delivery is accepted at our Miami warehouse. It is advised that the person dropping off the package have valid identification.
Monday to Friday 9:00am to 5:00pm [EST]
Sat, Sun & Federal Holidays CLOSED
Usually packages are processed and shipping from our Miami facility within 48-72 hours.
Delivery is usually done with 1 - 2 days after the packages has been cleared from Customs.
We deliver to most areas throughout T&T, but there are some areas [click here] that we have suspended our delivery service to due to possible safety risks to our staff members.
If your delivery address is on the suspended list, you can either contact member care to change your delivery address or pick up your package at the nearest convenient pickup location to you.
We accept the following;
- Credit cards payments via your online dashboard
- Credit cards and Debit cards on delivery
- Cash, Credit cards and Debit cards at our pick up locations
We'll be happy to assist you in any way possible, please use one of the following methods to get in contact with us;
- Call member care at (868) 235-6044
- Whatsapp us on (868) 303-2606
- Email us on info@elitecargeau.com
- Chat with us via our social media pages
- Chat with us via our website
Not yet a member?? Register today!
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